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Troubleshooting

Google review link not working

Four honest reasons the official write-review URL fails. We still never send SMS. You still send the text.

You opened it on the owner account

Google often will not show the public write-review form to the person who manages the listing. Open the link on a phone that is not signed into that Business Profile — a customer phone, or a signed-out browser. The form is for the customer, not the owner dashboard.

The Place ID is truncated

A Place ID is a long token, usually starting with ChIJ. If a character is missing, the write-review URL points at nothing useful. Paste the full ID. Do not wrap it. Do not break it across a text.

The listing is not verified

An unverified listing may not have a working public review form yet. Finish Google’s verification on the profile first. We cannot invent a form Google has not opened.

A short maps.app.goo.gl link did not resolve

We follow the short link’s HTTP redirects and read the final URL only. We do not scrape the Maps page. If GOOGLE_PLACES_API_KEY is set, we then ask Google Places (Text Search) for the Place ID. If that still fails, paste a Place ID from Google’s Place ID Finder — it usually starts with ChIJ.

Official Place ID tool: Google’s Place ID Finder. What the ID is: Google Place ID, explained. Steps to get a link: how to get your Google review link.

First generate is free. You send the text. We don't.